Student Perspectives on AI in Education: Insights from Palomar College

Kavitta Ghai
November 11, 2024

As education stands at the crossroads of tradition and innovation, a groundbreaking study from Palomar College has captured a pivotal moment in the transformation of higher education. Through detailed feedback from 68 students using AI course assistants via Nectir AI, we're witnessing not just the integration of new technology, but a fundamental shift in how students engage with complex academic material. The results are striking: 73.5% of students reported significantly enhanced learning experiences, with nearly a quarter citing marked improvements in their ability to grasp challenging concepts. This isn't merely another data point in the AI revolution—it's compelling evidence that we're entering a new era of education where AI serves not as a substitute for traditional learning, but as a sophisticated bridge between student potential and academic achievement. While headlines often focus on AI's disruption of education, Palomar College's implementation reveals a more nuanced and promising reality: when thoughtfully integrated, AI course assistants aren't just tools—they're catalysts for deeper understanding, critical thinking, and student empowerment. For institutions standing at their own technological crossroads, these insights offer both a roadmap and a reassurance that AI can be implemented in ways that genuinely enhance the educational experience while maintaining academic integrity.

The Impact of Nectir AI Course Assistants: Student Feedback Analysis

In a comprehensive survey of student experiences with AI course assistants at Palomar College, 68 students provided detailed feedback about their experiences. The results revealed compelling trends in student sentiment and learning outcomes:

Enhanced Understanding and Accessibility (22.1% of Respondents)
  • Nearly a quarter of students reported that AI assistance made complex academic content more accessible
  • Students particularly valued AI's ability to break down difficult language and concepts
  • The technology proved especially useful for interpreting historical documents and complex terminology
Critical Thinking Development (19.1% of Respondents)
  • Almost one-fifth of students noted improved critical thinking skills through AI interaction
  • AI tutors encouraged deeper analysis through reflective questioning
  • Students appreciated being guided to answers rather than receiving them directly
Supportive Learning Environment (17.6% of Respondents)
  • Students highlighted AI's role as a reliable information source
  • The technology provided consistent guidance while maintaining academic integrity
  • AI support helped students develop independent thinking skills
Efficiency and Engagement (14.7% of Respondents)
  • Students reported more efficient and enjoyable learning experiences
  • AI support allowed for deeper engagement with course materials
  • 24/7 availability of assistance promoted consistent learning opportunities
Student feedback reveals overwhelmingly positive sentiment toward AI course assistants, with 73.5% of students reporting enhanced learning outcomes through improved understanding, critical thinking, and engagement, while only 5.9% expressed ongoing concerns.

The Evolution of Student Perception

One of the most significant findings was the transformation in student attitudes toward AI in education. Of the total respondents:

  • 11.8% initially expressed skepticism but later reported positive experiences
  • 8.8% reported mixed experiences, highlighting areas for improvement
  • 5.9% maintained concerns about potential limitations

This distribution suggests that while initial skepticism exists, hands-on experience with properly implemented AI tools often leads to positive outcomes. The student responses reveal a striking narrative about the evolving relationship between students and AI in education. While initial skepticism was common (11.8% of students explicitly mentioned starting with doubts), the overwhelming shift toward positive engagement (73.5% reporting positive experiences) suggests that students aren't just accepting AI—they're discovering its genuine value as a learning tool. What's particularly telling is how students appreciated AI not for providing easy answers, but for enhancing their critical thinking and deepening their understanding of complex material. The feedback consistently highlighted AI's role as a facilitator rather than a replacement for traditional learning, with students specifically valuing its ability to pose reflective questions and guide them toward their own insights. This pattern of feedback challenges the common concern that students might use AI to bypass genuine learning; instead, it reveals a sophisticated understanding among students of AI's proper role in education—as a tool for enhancement rather than automation. The minority of students who maintained reservations (5.9%) or reported mixed experiences (8.8%) provided valuable insights into areas for improvement, but their concerns were largely focused on implementation rather than fundamental opposition to AI in education. This overall pattern suggests we're witnessing a maturation in how students view educational AI: not as a controversial new technology, but as an expected and valuable part of the modern learning toolkit, particularly when it's thoughtfully integrated into the curriculum with clear educational purposes.

Student Success Stories

The qualitative feedback from students provides powerful insights into the real-world impact of AI integration in the classroom:

"Growing up, I never had the ability to use AI for researching and guiding me through homework. Only the occasional Siri, however it wasn't until post-covid when the use of AI began to spread to school with students using it to research for homework or have it overall complete it for them. ChatGPT is the most famous one, yet while researching for this assignment, I learned that ChatGPT hallucinates [often] and creates new information. Which makes sense why it is so easy for teachers to spot when AI is used for an essay. However, Nectir AI is different as it doesn’t just give answers (fake or real) it gives more reliable answers and better questions to better analyze and work on schoolwork."
"The [Nectir] AI site was very helpful and impressive. At first, I was skeptical that it was going to be useless and more of a headache than just doing it independently, however using it made me feel otherwise. The AI [course assistant] feature helped me understand the material much quicker. I was able to ask it all sorts of questions and it never got confused or answered the same more the once. I asked for more details on Article 4 and it was able to give me much more information than when I asked it to explain the article to me. I checked multiple times to make sure that all of the information was correct and directly from the original document assigned and it all was. The AI feature made this assignment much more relaxed and enjoyable. I look forward to using it in the future for other assignments."
"This Nectir AI [course assistant] was such a great tool in explaining this treaty. The AI [course assistant] really has great ideas and questions for you to follow along and understand which for this assignment helped me so much I was able to ask and ask and it kept giving me questions to analyze myself about the articles in the Treaty of Greenville. I honestly appreciate this so much. It helped me with this assignment. Especially from not knowing big words it definitely helped me better understand the meaning behind and not only did it break it up for me but I loved how it would connect with other examples which was really cool, thank you so much this was such an amazing guide and tool."

Best Practices for AI Implementation

Based on the Palomar College experience and broader institutional insights, here are key considerations for educators:

1. Clear Purpose and Guidelines
  • Establish specific learning objectives for AI usage
  • Set clear boundaries about appropriate AI utilization
  • Communicate expectations about academic integrity
  • Create structured assignments that leverage AI's strengths
2. Structured Integration
  • Embed AI tools directly within existing learning management systems
  • Create custom AI assistants trained on course-specific materials
  • Ensure FERPA compliance and data privacy
  • Provide comprehensive training for both faculty and students
3. Progressive Implementation
  • Start with specific, well-defined assignments
  • Gradually expand AI usage based on student feedback
  • Monitor and adjust implementation strategies as needed
  • Create feedback loops for continuous improvement

Sample Assignment Framework: Historical Document Analysis

Below is a template for an AI-enhanced assignment, modeled after Palomar College's successful implementation:

Assignment: Critical Analysis Using AI Support

Objective: Students will analyze historical documents using AI assistance to develop deeper understanding and critical thinking skills.

Structure:

  1. Initial Document Review
    • Students independently read and annotate the primary document
    • Initial impressions and questions are recorded
  2. AI-Assisted Analysis
    • Students engage with AI tutor to:
      • Clarify complex terminology
      • Explore multiple perspectives
      • Identify key themes and implications
  3. Guided Critical Thinking
    • AI poses reflective questions about:
      • Historical context
      • Different stakeholder perspectives
      • Modern-day implications
  4. Student Synthesis
    • Students compose analysis incorporating:
      • Original insights
      • AI-guided discoveries
      • Personal conclusions
  5. Reflection Component
    • Students reflect on:
      • How AI enhanced their understanding
      • New perspectives gained
      • Areas for further exploration
AI Teaching Assistants can enhance education in multiple ways, from providing personalized feedback and writing support to facilitating discussions and analyzing complex documents. This versatility allows educators to support student learning across various academic tasks while maintaining focus on meaningful instruction and engagement.

Measuring Success

To evaluate the effectiveness of AI implementation, institutions should track:

Quantitative Metrics
  • Student performance improvements
  • Assignment completion rates
  • Time spent on task
  • Usage patterns and engagement levels
Qualitative Indicators
  • Student satisfaction ratings
  • Faculty feedback on workload impact
  • Quality of student work
  • Depth of analysis in assignments

Preparing Students for an AI-Integrated Workforce

Today's rapidly evolving job market demands AI literacy as a fundamental skill, making classroom AI experience no longer optional but essential. With 80% of Fortune 500 companies now utilizing AI tools and 75% planning to increase their AI integration, students who gain structured experience with AI in academic settings gain a significant competitive advantage. The feedback from Palomar College demonstrates that when students learn to use AI tools thoughtfully and ethically in their coursework, they develop crucial professional competencies that employers actively seek. These skills go beyond basic AI interaction—they encompass strategic thinking, effective prompt engineering, output verification, and ethical consideration of AI's role in decision-making.

Key Workforce-Ready Skills Developed Through Academic AI Use:

  • Strategic prompt engineering and AI collaboration techniques
  • Critical evaluation of AI outputs and limitations
  • Ethical decision-making framework for AI utilization
  • Quality control and verification processes
  • Understanding of appropriate use cases and boundaries
  • Professional judgment in AI tool selection and application
  • Documentation and process management expertise
  • Collaborative AI-human workflow optimization

The Path Forward

The integration of AI in education represents more than just a technological advancement—it's a fundamental shift in how we approach teaching and learning. The Palomar College experience demonstrates several key benefits:

  1. Enhanced Learning Experience
    • More accessible complex content
    • Deeper engagement with course materials
    • Improved critical thinking skills
  2. Increased Efficiency
    • 24/7 availability of support
    • Reduced faculty workload
    • Faster feedback cycles
  3. Future Readiness
    • Development of AI literacy
    • Preparation for AI-integrated workplaces
    • Enhanced digital competencies

Conclusion

The successful implementation of AI in education requires careful planning, clear communication, and a commitment to maintaining academic integrity while leveraging technological advantages. As demonstrated by the Palomar College case study, students are increasingly recognizing the value of AI as a learning tool when it is properly integrated into their educational experience.

For educators considering AI implementation, the key is to focus on using AI to enhance, rather than replace, traditional teaching methods. By following established best practices and maintaining clear educational objectives, institutions can create a more engaging and effective learning environment that prepares students for success in an increasingly AI-integrated world.

Take Action

Ready to transform your classroom with AI? Nectir AI offers:

  • Custom AI Assistants, like AI tutors or AI debate partners, trained on your course content
  • FERPA-compliant implementation to keep your data safe
  • Seamless LMS integration for easy access and seamless onboarding
  • Comprehensive training and support to ensure ongoing success

Contact us today to learn more about implementing AI solutions for your courses and institution.

Data referenced in this article is based on student feedback from Palomar College via the California Community College Nectir AI Pilot Program, analyzed and presented with permission.

Kavitta Ghai
November 11, 2024

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